Battery life is an essential element in taking full advantage of the features offered by your iPhone XS. Over time, you may notice a drop in performance or reduced battery life. In this case, it may be necessary to change the battery. This guide will explain the process to follow to replace it as well as information regarding warranty and costs.
Step 1: Check your battery health
Before considering a replacement, it is important to check the current condition of your battery to identify if it needs to be changed. For that :
- Go to Settings > Battery > Health Status
- Check the percentage displayed which represents its maximum remaining capacity.
If this value is below 80%, it might be time to consider a replacement.
Step 2: Warranty and AppleCare+ information
To find out if you are eligible for a free battery replacement, you need to know the warranty and AppleCare+ conditions:
- Apple’s standard warranty covers the replacement of defective batteries for a period of one year from the date of purchase.
- If you have subscribed to the AppleCare+ program, the duration of this warranty is extended to two years. Additionally, this program also allows free replacement if your battery health is below 80%.
To check if your iPhone XS is still under warranty or covered by AppleCare+, visit the official Apple website and enter the serial number of your device.
Step 3: Arrange a repair
If you are eligible for a free replacement or would like to proceed anyway, you have several options:
From an Apple Authorized Center
Visit an Apple authorized store or center to perform the repair on site. Make an appointment online before your visit to avoid a long wait. Don’t forget to bring with you the documents justifying the condition of the phone (invoice) as well as those concerning its warranty/AppleCare+ (if applicable).
Via postal service
Contact Apple Support to arrange for your iPhone XS to be mailed to an authorized service center. You will then receive a pre-paid box to place your device in. This option takes longer, allow approximately 5 to 7 working days to collect your repaired phone.
By an independent technician
If you’re not covered by warranty or AppleCare+, you can also call an independent technician who specializes in iPhone repair. However, this option presents certain risks, particularly regarding the quality of the parts used and compliance with Apple’s security standards.
Step 4: Cost Estimation
Battery replacement costs vary depending on several factors:
- Under warranty/AppleCare+: free if the conditions are met (defective battery or health status less than 80%).
- Out of warranty: Apple offers a fixed rate for out-of-warranty replacement. For the iPhone XS, it currently stands at €75 (price subject to change).
- Repair by an independent technician: prices can vary considerably depending on the service provider. It is therefore important to compare several offers before making a decision.
To change the battery of an iPhone XS, it is essential to check its health and its eligibility for free support via warranty or AppleCare+. Then choose between repair at an Apple Authorized Center, by mail, or by an independent technician. Finally, consider the associated costs and opt for the solution that best suits your situation.
